(West) Full-Time Pastry Baker

• Unlimited career advancements and strong training
• Free lunches every shift
• Flexible work schedule
• Free Parking
• A great atmosphere where we listen to your ideas
• Excellent health benefits start after three months for full time employees
• An opportunity to work with a supportive team
• A clean and safe work environment

• Open Availability
• Typical shift is 5:00 a.m. until 2:00 p.m.
• Early mornings, weekends, and holidays are required.

• Inform the Bakery Supervisor of any incidents and escalations, providing details of their resolution
• Escalate unresolved issues to the Bakery Supervisor

• Preparing a wide variety of baked goods, such as cakes, cookies, pies, danishes, etc., by following recipes and/or product directions.
• Keeping and maintaining records relating to inventory and production levels.
• Filling the display case with finished pastries.
• Greeting customers in the bakery department in a timely manner.
• Answering customer questions and providing advice regarding products.
• Communicating customer requests to their supervisor and/or department manager.
• Suggestion selling.
• Measuring and weighing out baking ingredients.
• Combining measured ingredients into bowls for mixing or blending.
• Setting time and speed controls for mixing or blending machines to ensure consistency.
• Mixing various ingredients to create fillings for cakes and pies (chocolate ganache, caramel sauces, fruits, etc.).
• Rolling, kneading, cutting, or shaping dough to form sweet rolls, pie crusts, tarts, cookies, or other products.
• Placing dough or batter in pans, molds, or sheets.
• Setting the oven temperature and placing items into hot ovens for baking.
• Observing colour of the products being baked and adjust oven temperature, humidity, or conveyor speeds accordingly.
• Decorating pastries using different glazes, icings, and toppings.
• Washing and cleaning baking supplies by following sanitation and cleaning procedures.
• Meeting deadlines given by management.
• Keeping work area clean and presentable.
• Completing all opening and closing procedures.
• Promoting a positive company image by actively engaging with employees, customers, suppliers, and the community.
• Sharing their ideas or observations with supervisors in regard to new items or trends in the market.
• Adhering to their posted schedule and requesting changes through supervisors.
• Following basic inventory and waste guidelines.
• Representing ICS both in and out of the store.
• Adhering to all food safety protocols, standard operating procedures, health and safety policies, and other programs and initiatives.
• Other duties as required.

• High School Diploma or GED from an accredited school system or program is preferred
• Minimum of two years of experience in a bakery environment.
• Enrolled in or have completed at least the first year of the Baking Apprenticeship Program.

• Excellent listening skills and communication skills, both verbal and written.
• Ability to work under pressure while always maintaining a professional image.
• Working independently with little direct supervision.
• Have a well-balanced concern for both tasks and people.
• Have a genuine concern for the needs of customers.
• Ability to delegate duties and responsibilities

• Required to work a variety of shifts, including early mornings, days, evenings, weekends, and holidays. (Shifts may start as early as 3 a.m.)
• Required at times to work with challenging customers and/or situations.
• Exposed to hot, cold, and dusty environments.
• Regular exposure to flour and other baking ingredients, including nuts

• Ability to lift 50 lbs. consistently
• Long periods of standing and walking
• Frequent bending and twisting
• Occasionally pushing and pulling of heavy carts around bakery
• Occasionally work in coolers and freezers for short periods of time

Italian Centre Shop