Night Auditor
Pomeroy Lodging LP
- Kananaskis Village, AB
- $20.00 per hour
- Permanent
- Full-time
- Ensures the proper balancing and control of Hotel revenue & the Daily Sales Journal.
- Responsible for the accuracy of Night Audit generated daily reports.
- Ensuring the highest levels of guest service while exceeding the expectations of our guests during the night shift.
- Actively seek feedback from guests and employees, following up and taking action to improve GSAT.
- Developing close and effective working relationships with all supporting departments - Food & Beverage Outlets and Accounting.
- Ownership of balancing room inventory to maximize hotel profitability while ensuring guest satisfaction.
- Complete all daily reports for management.
- Minimum 1 year of experience in the hospitality industry.
- Will act as a leader during the nighttime in the absence of Senior Leadership at the property.
- Highest level of attention to detail as it relates to not only task-oriented functions but also to cleanliness of work and guest areas i.e. “Be the eye of the guest”
- Knowledge of reading Night Audit reports and the knowhow of how to balance Daily Sales is required.
- Computer literacy is imperative including applications in Opera, CloudPM, Windows, MS Word and MS Excel.
- Experience in handling guest feedback tactfully via email, telephone, guest feedback portals and in person.
- You must be self-directed and have previous cash handling experience.
- A Degree/Diploma in Hospitality Administration from a recognized institute would be an asset.
- Must be calm under pressure, assertive, honest, and discreet.
- Excellent communication skill, both oral and written.
- A class 5 Driver's License or equivalent and ability to be able to drive both standard and automatic is an asset.
- Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few.
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings.
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass