Director of Beverage | Seasonal Full-Time | Rogers Stadium
Oak View Group View all jobs
- Toronto, ON
- $1,538-1,635 per month
- Temporary
- Full-time
- Enhance beverage sales, it is essential to create and implement robust marketing and revenue strategies that align with OVG's budgeting and revenue standards. This involves not only executing these plans effectively but also nurturing relationships with partners and stakeholders to ensure collaborative success.
- Identify opportunities for Member events and beverage services that satisfy on-going Guest needs and implement to achieve revenue objectives.
- Ensure all expense control systems are in place with close monitoring of all department expenses including revenue to payroll ratio.
- Ensure appropriate forecasting systems are utilized.
- Recruit, select and develop a qualified staff of Service Excellence Employees to understand the relationships between value, Guest service and satisfaction
- Develop Employees for career advancement using Performance Review Systems, Cross Training, and Developmental Planning.
- Hire quality Employees. Ensure that pre-employment screening, background checks, and the interview process are properly completed.
- Create an excellent work environment, centered upon teamwork and mutual respect.
- Implement and effectively execute specific training programs timely and consistently to ensure quality service and product.
Ensure service recovery programs are in place, staff is properly trained to execute and being properly utilized as set forth by management. * Where applicable, oversee side work duties assigned to Beverage staff and general housekeeping for all F&B outlets
- Initiate and control a wine/beverage sales incentive for the service team on a monthly or quarterly basis.
- 5-7+ years in Club management or related field in Food & Beverage Industry.
- Bachelor’s degree preferred.
- Food Handlers Certificate, Alcohol Safety, STAR Service Certification, STAR Trainer Certification, TABC Certification, and CPR Certification preferred.
- Responsible for up to million to multi-million-dollar business. Errors in judgment regarding expense allocation could seriously affect the profit/loss position of their departments.
- Deals with highly confidential material (i.e. Member/Employee Data).
- Service STAR Training, Alcohol Management.
- Computer literacy required/Spreadsheet knowledge required. Computer skills, good communication skills, ability to be a strong leader.
- Professional indoor office/Club environment.