Market Intelligence Manager - Planning & Community Performance - Ontario

Toronto, ON
$75,000-113,000 per year
Permanent
Full-time

2 months ago

DescriptionJoin our team and what we'll accomplish togetherTELUS' mission is to unleash the power of its world-class networks to deliver the best solutions to Canadians, at home, at work, and on the go. We make the world better by leveraging technology to break down barriers and enable everyone to reach their full potential.Our culture is fundamentally centered on a passion for growth, our deep desire to seize every opportunity and embrace change, our values inspiring excellence and the courage to innovate. The growth mindset encourages each of us to lean in and learn about what matters most to our customers, to create the foundational knowledge that enables us to make decisions that prioritize customers in everything we do. In doing so, we create innovations that change the lives of thousands of people across Canada.At TELUS, we are always learning and insatiably curious. In the face of uncertainty, we take risks and learn quickly from our mistakes. We build on everyone's ideas because we are stronger together. We are impressed by what humans dare to achieve and are motivated every day to enable others to do more through our technology and innovation. Together we make a difference.What you'll doThe Market Intelligence Manager will be responsible for creating, developing, and optimizing performance reports and dashboards to support sales teams and strategic decision-making. This role requires deep expertise in advanced report creation, data visualization, and self-service analytics solution development.Community Analysis and Performance:

Create and maintain community performance and GTM dashboards
Conduct in-depth analyses to provide actionable recommendations
Calculate and track ROI of community events and initiatives
Analyze performance data to guide strategy

Strategic Planning and Market Excellence:

Support annual and quarterly planning with analytical data
Lead community analysis, selection, and prioritization
Collaborate on creating localized surveys and research
Provide recommendations for market excellence

Performance Management:

Develop budget and track performance
Monitor gating KPIs, objectives by channels, all products, orders/GA, performance
Create executive presentations
Manage fiber construction performance: objectives|models|SBC

Advanced Reporting and Dashboard Creation:

Design and develop advanced reports and dashboards for sales teams
Create complex and interactive data visualizations
Develop custom performance reports according to business needs
Optimize report and dashboard performance

QualificationsWhat you bringEducation and Experience:

Bachelor's degree in computer science, mathematics, statistics, business, or related field
Minimum 4-6 years of experience in reporting, analytics, or business intelligence
Demonstrated experience in creating advanced dashboards and reports
Knowledge of sales processes and business metrics

Technical Skills:

Expertise in Tableau or Power BI (advanced dashboard creation, custom calculations)
Proficiency in SQL and data queries
Advanced Google Sheets skills (formulas, pivot tables, charts)
Experience with CRM systems and data platforms

Interpersonal Skills:

Excellent communication skills
Analytical thinking and problem-solving ability
Attention to detail and rigor in analysis
Results-oriented with business acumen

Great-to-haves

Bilingual in English and French

Salary Range: $75,000-$113,000Performance Bonus or Sales Incentive Plan: 12%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …

Job Type: This is for a current vacancyA bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Sales and MarketingHelp us, help our customers make a real connectionWe are honoured to be recognized$14.7 billion
TELUS’s annual revenue$4.8 billion
The brand value that TELUS brings13
Consecutive years our annual dividend payment has increasedAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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