Customer Service Representative (CSR) - Seasonal

Airdrie, AB
Temporary
Full-time

2 months ago

Description :Customer Service Representative (CSR)Location: Airdrie, Alberta
Employment Type: Full Time Seasonal
Season: May 2026 to September 2026Want a customer facing role that is energetic, rewarding, and never boring? Ready to be part of Canada’s largest RV dealer where your work directly helps customers create once in a lifetime travel experiences?We are hiring Full Time Seasonal Customer Service Representatives to be the friendly and professional face of our Airdrie AB location during our busy peak season.Why This Role Stands OutFront facing people first role with real impactFast paced environment ideal for those who enjoy staying busyTravel and lifestyle focused industrySupportive team culture that values reliability and positivityStrong customer service experience that supports future career growthWhat You Will Be DoingWelcome and assist customers with a confident and friendly approachExplain RV rental details clearly and professionallyComplete pick up and return paperwork accurately and efficientlyDemonstrate RV features including Truck Campers and Motorhomes at pick upInspect and check in returned RVsResolve customer questions or concerns with empathy and solutionsCollaborate with other departments to keep operations running smoothlyWhat Makes You a Strong FitFriendly approachable and professionalStrong communication and problem solving skillsReliable punctual and takes ownership of responsibilitiesComfortable working weekends and peak seasonal hoursThrives in a fast paced customer focused environmentEnjoys working with international customersGerman or Dutch language skills are an asset but not requiredWHY JOIN OUR TEAMWe offer our team members many benefits to help them achieve their goals and support our company culture. We are looking for team members who align with our Values and who are Humble (emphasize team over self), Hungry (thinking about the next opportunity for success) and Smart (good judgement and intuition about group dynamics and the actions of their words). In return, we offer:

Opportunities for career growth and development
Corporate discounts on computers, flights, hotels, etc.
Employee/Family Bursary Program
Friendly and supportive work environment and an ambitious team
Discounts on RV purchases, rentals and parts
Company events focused around social action and getting together as a team

Fraserway RV is part of Canada’s largest vertically integrated RV Company, with full-service dealerships spanning coast to coast. As the place for everything RV, we help our customers feel at home wherever they are on their RV adventure. We are industry leaders in selling, servicing, and renting recreational vehicles across Canada, and as a team do everything possible to ensure our customer’s vacation dreams are realized.If you know this is the position for you, we would like to hear from you. Please submit your application with a copy of your resume and cover letter to be considered.We thank all candidates for applying; however, only those selected for an interview will be contacted.

Fraserway RV

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