Senior Resource Engagement Manager (Contract)

• Prospect for new opportunities and present our consulting and staff augmentation program known as our agility offering to prospective customers across North America
• Work closely with sales and presales to identify and validate potential agility-based engagements.
• Locate, validate, and present qualified consultants.
• Establish, maintain, and develop effective customer and consultant relationships.
• Manage customer and consultant escalations and establish achievable outcomes.
• Follow existing processes in the delivery of the agility offering; make recommendations to the Manager, Agility Program for changes or improvements that focus on areas like increased efficiency, revenue growth, profit optimization, etc.
• Ensure you are achieving monthly, quarterly, and annual sales targets.

• Take a lead role in running the delivery by working directly with the customer to ensure a successful engagement and CSAT result.

• Schedule, manage and attend sales calls and identify and develop new opportunities within North America across all vertical markets with an emphasis on Commercial Mid-Market and Enterprise Accounts.
• Advise and partner with account managers to identify opportunities for staff augmentation with customers.
• Perform phone screens, shortlists of candidates, conduct and lead the interview process, manage debriefs discussions and offer processes.
• Ensure potential consultants meet/exceed Softchoice quality standards and are properly equipped to interact with Softchoice customers.
• Demonstrate high quality customer service by working closely with Services' teams and consultants to evolve and improve the quality of service and the overall customer experience.

• A minimum of 5 + years' of recruiting experience in a high volume, fast-paced environment (corporate and agency experience preferred)
• Experience in business development and account management within IT consulting and/or professional services
• A strong background in recruiting for complex, technical positions (Solution Architects, System Engineers, Project Managers and Program Managers.)
• Experience presenting to C-Suite and other decision makers.
• Take a lead role in running the delivery of services to complex organizations.
• Ability to build confidence and strong partnerships with customer hiring managers.
• Ability to drive proposal, pricing.
• Leading to achieve targeted revenue and margin goals.
• Proven ability to work independently as well as to perform effectively in a team oriented, charismatic environment.
• Strong business acumen and the ability to manage your time efficiently in a team oriented, charismatic environment.
• Strong business acumen and the ability manage your time efficiently.
• A college or university degree is desired.

• The People: You'll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Softchoice