
Residential Leasing Agent
- Halifax, NS
- Permanent
- Full-time
- Generate interest in the property and neighbourhood by being an expert on offerings, amenities, pricing etc.
- Be the first point of contact and ambassador of the community by handling prospective phone calls, text messages, and emails
- Move prospective tenants through the sales process, conduct property tours, and participate in leasing-focused events to generate new leads and secure leases
- Actively prospect to find new leads, identify potential advertising partners and sources
- Ensure that the model suite(s) are always clean, presentable, and ready for showings.
- Effectively overcome objections from prospects, focusing on the value and unique selling points of the property
- Stay informed about local market conditions, rental rates, and trends to help position properties competitively
- Handle all leasing renewals, including negotiating annual rental rate increases, ensuring high renewal rates while maximizing rental income
- Play a critical role in the lease-up of new construction properties, with opportunities to participate based on performance and leasing success in stabilized properties
- Administer the resident move in process, including key handovers and orientation for new residents on building systems and amenities.
- Assist with the preparation of leasing documentation and move in materials
- Review lease applications, guarantor forms, and data entry processes, flagging high-risk applicants and preparing assessments for the leasing supervisor
- Participate in activities to attract new residents, as well as current resident engagement initiatives to promote referrals and lease renewals
- Maintain a positive property environment for both residents and staff, encouraging participation in events and activities
- Assist in resolving resident conflicts by promoting respect for individual differences and fostering a welcoming community
- Ensure an adequate stock of professionally printed collateral and promotional items is always available for prospective renters
- Support the marketing team by providing feedback and suggestions on promotional activities, leasing events, and resident engagement strategies
- Demonstrate professionalism, diplomacy, and tactfulness in all interactions to generate a positive company image.
- Assist the Resident Services Coordinators with move-ins and tenant onboarding as needed
- 1-3 years of previous sales experience, ideally in property management or a related field
- Bachelor’s degree is strongly preferred
- Prior experience in Property Management is an asset
- Knowledge of the Residential Tenancy Act (RTA) is required
- Experience with Yardi and other CRM systems is an asset
- Excellent verbal and written communication skills in English; bilingualism (French & English) is considered an asset
- Valid Class G driver’s license and access to own vehicle required
- Shifts are scheduled Monday – Friday, 10:00 AM – 6:00 PM
- Occasional evening/weekend shifts may be required to support resident engagement events
- This role is on-site only with occasional office-based responsibilities. Remote work is not an option for this position
- Three weeks starting paid vacation, three days personal leave
- Employee and Family Assistance Program
- Comprehensive benefits plan that includes health, dental, vision, and disability coverage (cost shared by company and employee)
- RRSP matching program
- Holiday office closure between Christmas and New Years
- Summer hours (position dependent, alternative may be offered)