
BDR Sales Director (Hybrid)
- London, ON
- Permanent
- Full-time
- Bachelor’s degree in any field
- Minimum three (3) years front line outbound sales or business development experience, preferably gained in a B2B sales environment with a consistent track record of hitting targets.
- Lead and mentor a team of BDRs in implementing effective outreach strategies and sales techniques.
- Monitor, manage and report on BDRs metrics on a weekly/monthly basis, making strategic adjustments as necessary.
- Develop outbound strategies based on market research and competitive analysis to improve lead generation and qualification processes.
- Evaluate the success of outbound programs, implementing changes to meet or exceed goals related to lead generation, pipeline contribution, and revenue.
- Train, motivate, manage, and develop BDRs. Provide supervision, coaching/training, monitor activities, and participate in performance assessment of the team.
- Conduct quality assurance sessions on recorded outbound interactions, providing coaching and feedback for improvement.
- Aid in outbound communications and provide on-call support to ensure successful lead qualification and handoff to the sales team.
- Represent Info-Tech in a positive manner by maintaining specified standards in all outbound business development, support, and service delivery activities.
- Set lead generation and qualification targets, and accurately forecast annual, quarterly, and monthly KPIs.
- Work from office a minimum of four days a week
- Intellectual curiosity: An ongoing willingness to understand our product, market trends, and customer needs.
- Excellent communication skills: Ability to communicate effectively with senior executives, team members, and potential customers.
- Active Listening skills: Ability to listen and respond to a customer in a manner that improves mutual understanding.
- Organization/time management skills: Ability to manage diverse activities with on-going re-prioritization and focus.
- Persistence and Resilience: Ability to sustain momentum in the lead generation process and successfully overcome setbacks and disappointments.
- Mentoring: Proven ability to coach, motivate, support, and facilitate the development of a BDR to help them advance in their career.
- Problem Solving: Ability to understand the cause of problems, take action to remove obstacles and address issues before they impact performance and results.
- Business Acumen: Ability to use knowledge of the business environment and IT to engage customers.
- Self-awareness: Self-motivated with an understanding of one’s strengths and areas of development.
- Experience in an advisory, information and/or business services organization, preferred.