Intake Coordinator

Toronto, ON
Permanent
Full-time

7 days ago

Putting people first, every dayBDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a with a high priority on your personal and professional growth.Your OpportunityThe Office of the General Counsel at BDO Canada LLP is looking for a highly organized and detail-oriented Intake Coordinator to support our Commercial Contracting practice. This is a net new role and is ideal for a proactive professional who thrives in a fast-paced, collaborative environment and takes pride in delivering high-quality administrative and legal support. This role includes the following responsibilities:

Serve as the initial point of contact for all contract intake requests submitted to the OGC, ensuring timely acknowledgment and triage
Review incoming requests for completeness and accuracy; follow up with stakeholders to obtain missing information or clarification as needed
Assess and categorize contract requests based on complexity, risk, and urgency, and route them appropriately within the legal team or appropriate BDO internal team
Maintain and manage the contract intake queue, ensuring visibility over status, priorities, and turnaround times
Track key milestones and deadlines, proactively following up to ensure efficient progression of matters
Coordinate with internal stakeholders to align expectations on timelines, requirements, and next steps
Support the implementation and continuous improvement of intake processes, tools, and workflows
Maintain accurate records of all intake requests and related data to support reporting and operational insights
Assist with the development of intake guidelines, forms, and user-facing resources to improve submission quality and consistency
Identify recurring issues or bottlenecks in the intake process and recommend solutions to enhance efficiency and user experience

How do we define success for your role?

You demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration
You understand your clients' industry, challenges, and opportunities; clients describe you as positive, professional, collaborative, and someone who delivers high-quality work
You identify, recommend, and are focused on effective service delivery to your clients
You share in an inclusive and engaging work environment that develops, retains, and attracts talent
You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
You grow your expertise through learning and professional development

Your experience and education

2–4+ years of experience in an administrative, legal operations, intake, or workflow coordination role
Strong organizational and process management skills, with the ability to handle a high volume of requests
Excellent communication and stakeholder management skills, with a client-service mindset
Sound judgment and ability to prioritize effectively in a fast-pace, deadline-driven environment
High attention to detail and accuracy
Proficiency in Microsoft Office; experience with intake within contract lifecycle management (CLM) systems is an asset

The expected range of compensation for this role is $51,000 to $77,000 annuallyWhy BDO?Our people-first approach to talent has earned us a spot among . This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.Our firm is committed to providing an environment where you can be successful in the following ways:We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.We support your achievement of personal goals outside of the office and making an impact on your community.Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, .Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.Code of Conduct: Our sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO personnel.More information on BDO Canada’s Privacy Policy can be found here:Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.To explore other opportunities at BDO, check out our .#LI-ES1

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