Associate Clinical Specialist - CRM/CAS

Medtronic

  • Canada
  • Permanent
  • Full-time
  • 1 month ago
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeThis role supports Cardiac and requires travel within New Brunswick, Nova Scotia and PEI.Ideal candidate is bilingual (French/English) and is located in Moncton NB.A Day in the life:Conducts on-site education and / or consulting.Supports field personnel in providing the best possible outcomes and service for Medtronic customers.Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s).Participates in conventions, forums, and meetings to increase product awareness.Works closely with Clinical Lead, Clinical Management and Regional Sales team to provide customer case and sales support.Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team.Serves as a technical resource to support sales of a specific medical product or solution.Responsible for reporting complaints and Adverse Drug Reactions (ADR)Provide leadership and direction in all aspects of the establishment, implementation, promotion, and administration of the training and education activities, to include assessment, curriculum planning, communications and device use skills development, and educational support.Develop and execute education and training programs designed to enhance user competenciesCultivate close relationships with strategic business partners, including all training centers and opinion leadersProvides new employee training on products, technology and materialsAssist in developing objectives, and programs for marketing and selling the Company’s productsPlan, direct, and coordinate educational workshops, and other programs, events, and activities (Maintain contact with customers to evaluate their clinical and educational needs)Work with other departments to establish priorities for the Company direction, new product development, and customer satisfactionEducation reporting requirements (Must document all clinical support and education)Conduct Monthly Business Reviews with RSM & SPMSPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.DIFFERENTIATING FACTORSAutonomy: Entry-level individual contributor on a project or work team.
Works with close supervision.Organizational Impact: Delivers work of limited scope, typically smaller, less complex projects or related activities.Innovation and Complexity: Identifies, defines and addresses problems that are not immediately evident but typically not difficult or complex.
Makes minor changes in systems and processes to solve problems .Communication and Influence: Communicates primarily with internal contacts within immediate group.
Contacts others to gather, confirm and convey information.Leadership and Talent Management: N / A – job at this level is focused on self-development .Required Knowledge and Experience: Requires broad theoretical job knowledge typically obtained through advanced education.
Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A), 0 years of experience required.REQUIRED QUALIFICATIONS
High School Diploma or GED
Associate degree, or;
Bachelor’s degree.
JOB EXPERIENCE
Minimum 4 years of work experience in the healthcare or engineering field, with a High School Diploma or GED, or
Minimum 2 years of work experience in the healthcare or engineering field, with an Associate degree, or;
No minimum years of work experience with a bachelor’s degree.Must have a valid driver's license with no restrictionsBilingualism (French/English)JOB EXPERIENCE
  • Background in Nursing Education would beneficial
  • Minimum of 2 years of experience in healthcare related Sales and/or Marketing experience
  • Knowledge of the healthcare system (National, Provincial and/or Regional level)
  • Medical device experience
SKILLS/COMPETENCIES
  • Ability to develop and present educational training programs and/or workshops
  • Skill in organizing resources and establishing priorities
  • Knowledge of adult education and communication principles and practices
  • Outstanding interpersonal, verbal and written communication skills and the ability to communicate and work effectively within a diverse community
  • Desire to help others
  • Composed under stress
  • Strategic planning skills
  • Strong communication skills
  • Strong knowledge and understanding of nursing and/or medical principles, methods, and procedures
  • Ability to develop, implement and evaluate clinical education methodologies and assessment instruments
  • Ability to organize, prioritize and schedule work assignments
  • Working knowledge of conflict resolution and mediation principles and techniques
  • Must have a valid driver’s license with no restrictions.
  • Bilingualism (Eastern posting only)
Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.About MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity

Medtronic