Stylist (Retail) (Part-time)
Mejuri View all jobs
- Calgary, AB Chinook, AB
- $17.00-19.00 per hour
- Permanent
- Part-time
- STACK: Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri's Steps of Selling.
- Services: Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
- KPIs: OPH, SPH, NPS (85%
- Order Fulfillment: Participate as needed the back of house flow to support in-store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards.
- Storage & Organization: Support in maintaining organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies.
- Systems & Technology: Experience using or possesses the ****ability to learn to use point-of-sale systems and other retail technology.
- Shrink: Supports in mitigating internal, external and administrative loss of product.
- Escalations: Participate in Identify and escalate opportunities, gaps, risks and roadblocks to store leadership.
- Merchandising. Support in ensuring that Mejuri brand standards of visual presentation, cleanliness and functionality are upheld
- Fixtures & Maintenance. Support with validating the integrity of all display forms, graphics, furniture, and decor items to manage costs and propel the brand, notifying appropriate teams when display tools are missing or damaged.
- Escalations: Flag, identify and action any inefficiencies
- Engaging: Build healthy relationships with our people and establish a positive and engaging work environment.
- Employee Relations: Adhere to our policies compliance practices.
- An ability to connect with all of our customers in an authentic and warm way that makes them feel comfortable and keeps them coming back.
- Strong verbal communication skills and active listening to effectively deliver on our customer needs and work as a team.
- An ability to learn and retain relevant product knowledge to suggest and style for our customers.
- Is able to think critically and solution in the moment to deliver on customer and business needs effectively.
- An ability to meet and exceed key performance indicators including SPH, Conversion, NPS, AOV, UPT.
- Ability to pay attention to customer feedback, trends and shares insights with management.
- Great attention to detail, and a highly organized working style and strong sense of initiative.
- Ability to work on the sales floor for extended periods of time.
- History of successfully participating in and contributing to a positive team working environment.
- Paid sick days.
- Monthly retail bonus program.
- Regular feedback via performance reviews.
- A robust in-house retail learning program
- Generous product discount!