Senior Manager, Academic Relations - (FT)

• Education & immigration consultants, agents, and advisors
• Guidance counselors and organizations that support post-secondary admissions
• Other organizations that support post-secondary admissions and language testing
• EAP school preparation program representatives and recruitment officers

• Help to establish sales goals for new business activities and report on their success and impact

• Develop and execute a tactical plan across Canadian higher education institutions with the aim of securing the highest level of endorsement/use/status of the CELPIP
• Build and manage relationships with admissions offices, international offices and other university leaders to secure the highest level of awareness and endorsement for the CELPIP
• Using a mix of sales and influencing skills, convince university and college relationships of the benefits of the CELPIP.
• Expand CELPIP brand awareness and understanding with key external stakeholders including education associations & networks in Canada and internationally
• Work with the Prometric marketing and Business development teams to showcase the CELPIP at industry conferences, forums and events in Canada and internationally
• Direct workshops and seminars for universities, colleges, industry organizations on English language testing
• Keep informed about developments within the higher education sector in Canada and with competitor activity

• Oversee and manage relationships through scheduled and regular follow ups
• Manage a prospect list with estimates of impact and success over time
• Use data to inform and contribute to CELPIP growth strategies in collaboration with the Vice President, Revenue, Language Proficiency Assessments

• Establishing, building, and expanding relationships with existing and potential clients (i.e., end-user clients and partner organizations)
• Delivering presentations to communicate and sell new and changing products, features, benefits, and offerings
• Monitoring market conditions, product innovations, and competitors' products, sales, etc.
• Ensuring client satisfaction levels are maintained and increased appropriately through proactive problem-solving and high engagement

• Conducting client meetings, demonstrations, and other client requests as required
• Conducting ongoing needs-analyses to determine appropriate services to meet client requirements
• Managing expectations internally and externally and developing business solutions accordingly.
• Striving to find and develop new business opportunities
• Keeping clients apprised of new product functionality

• Increasing brand loyalty and improving customer satisfaction
• Attending industry-related conferences and events as required

• An undergraduate degree from an accredited university in an applicable field. A graduate degree will be considered an asset.
• 5+ years of experience.

• Excellent written and verbal communication skills.
• Proficient at Microsoft Word, Excel, and PowerPoint.
• Familiarity with the Canadian and international education markets.
• Familiarity with high stakes language proficiency testing.
• Experience working in a dynamic, team-oriented environment.

• Must be able to travel in Canada and internationally.

Prometric