Specialist, Demand Generation (18 Months Contract)
Softchoice View all jobs
- Toronto, ON
- $62,400-78,000 per year
- Permanent
- Full-time
- Build and enhance email marketing programs that drive customer expansion, retention, and product adoption.
- Create customer-centric, data-driven email experiences to improve usability, engagement, and key metrics (MAA, monthly active users (MAU), transactions etc.).
- Use Salesforce Marketing Cloud to develop, test, deploy, and report on solution and partner-led email journeys.
- Collaborate with cross-functional teams to translate customer insights into effective lifecycle experiences.
- Design, manage, and optimize multi-channel account-based marketing campaigns supporting acquisition and expansion (via ZoomInfo Marketing platform, LinkedIn, and other channels)
- Coordinate and execute media buy and demand generation programs with B2B marketing partners.
- Support digital marketing requirements for annual partner programs across all tiers.
- Analyze and report on campaign performance against baseline performance metrics, delivering insights and optimization recommendations.
- Manage vendors, contractors, timelines, and deliverables for seamless execution.
- Share learnings and data driven recommendations to improve program performance.
- Maintain adherence to Asana based campaign intake and execution frameworks.
- Track IOs, SOWs, invoices, and program documentation for reconciliation and governance.
- Ensure all programs meet Softchoice brand standards before deployment.
- Maintain standardized integration and reporting across Marketing Automation (Salesforce Marketing Cloud) and CRM (SFDC).
- Experience managing marketing programs for multiple stakeholders and collaborating effectively across cross functional teams.
- Experience with Salesforce Marketing Cloud (preferred), including email automation, journey building, and reporting.
- Demonstrate success in running account-based marketing programs via paid advertising and email marketing
- Ability to identify customer and intent signals and translate them into actionable, data-driven marketing activities.
- Strong understanding of paid media and email marketing metrics and how to apply them to optimize performance.
- Experience with product or behavioral analytics platforms (e.g., Amplitude) and experimentation frameworks preferred
- Experience in analytics tools (Google Analytics, PBI, etc.) and a track record of making data-informed decisions
- Excellent project management skills, with the ability to manage timelines, stakeholders, and deliverables.
- 3 years of digital marketing or demand generation experience, ideally in a B2B environment.
- Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program
- Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance
- Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave
- Additional Perks: Employee Discount Program
- The People: You'll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
- High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
- Flexibility: Plan your workdays in a way that suits you best
- Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
- Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
- Competitive Benefits: Benefit from competitive perks that start on day one