Implementation Lead (Planner II)
City of Edmonton View all jobs
- Edmonton, AB
- $54,155-69,110 per year
- Temporary
- Full-time
- Lead and manage the full lifecycle of complex implementation projects related to land use planning, Zoning Bylaw amendments, permits and licensing processes, compliance and inspections
- Assemble and manage multidisciplinary project teams, establishing project goals, scope, timelines, and performance measures
- Apply expertise to implement the Zoning Bylaw and create new or revised policies, procedures, and programs while ensuring project and change management practices are applied
- Actively support continuous improvement initiatives by identifying areas for improvement and designing systems to increase efficiency and consistency in service delivery
- Facilitate workshops and meetings with internal and external collaborators
- Conduct qualitative and quantitative research and analyze data to measure operational performance and project success
- Develop business requirements and process maps in collaboration with the project team
- Execute change management strategies and create communication materials like web content, job aids, and 311 scripts
- Resolve conflicts using advanced judgment and diplomacy
- Provide technical support and mentorship to junior staff
- Lead procurement services and manage project contracts and budgets when required
- Represent the section on cross-departmental committees and support reports for Committee and Council when required
- Bachelor's Degree in Urban Planning, Public Administration, or a related field
- Minimum 4 years of experience in urban planning, land use planning, development, project management, and policy implementation
- Experience in development approvals, project management, and process improvement
- Coursework, training, or certification in project management, change management, engagement, process improvement, or service design
- Advanced knowledge of planning legislation (Municipal Government Act, City of Edmonton’s Zoning Bylaw 20001), land development processes, and zoning principles
- Broad understanding of municipal planning processes with an emphasis on development planning, approvals, and compliance procedures
- Expertise in project management principles, including scope definition and timeline management
- Aptitude for defining problems and identifying viable, risk-mitigated solutions
- Advanced data synthesis to connect high-level planning with operational procedures
- Demonstrated self-directed initiative when making recommendations and confidence in decision-making
- Strong relationship-building and conflict-resolution skills
- Effective communication across diverse audiences with varying levels of expertise
- Facilitation skills to reach consensus among multiple interested or affected parties
- Competency in creating process maps and documenting complex business requirements
- Agility to learn and adapt quickly within a fast-paced, high-volume environment
- Alignment to our Cultural Commitments and Leadership Competencies (
- Applicants may be tested
- Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
- This role works primarily in an indoor setting and is public-facing, requiring interaction with diverse people from various backgrounds