Sr eCommerce Project Manager
Invictus Direct
- Quebec City, QC
- Permanent
- Full-time
Schedule: Full-time, with occasional travel (up to 20%)
Salary: Competitive and commensurate with experienceCompany:Our client is a rapidly growing digital consulting firm that empowers high-growth brands to scale through smart technology implementations and digital strategy. With a focus on Salesforce and Shopify ecosystems, they help businesses streamline operations, elevate customer experience, and unlock new revenue opportunities. Known for their entrepreneurial mindset and hands-on approach, the team thrives on delivering meaningful results across the eCommerce and CRM landscape.Description:
Our client is seeking a Senior eCommerce Project Manager to lead end-to-end project delivery across multiple clients and platforms. This role requires a detail-oriented, bilingual project leader who can balance strategic oversight with tactical execution, ensuring every engagement is delivered on time, on budget, and with impact.Manage the full lifecycle of complex eCommerce and CRM projects, including scope, timelines, resources, and deliverablesLead client engagements across platforms such as Salesforce (Sales, Service, Marketing Cloud) and Shopify (including Shopify POS)Act as the primary point of contact for both internal teams and external clients, ensuring clear and proactive communicationApply appropriate project management frameworks (Agile, Waterfall, or Hybrid) based on the needs of each initiativeFacilitate sprint planning, stand-ups, retrospectives, and steering committee meetings as neededUse tools like Jira, Confluence, Asana, G Suite, and Slack to manage documentation, tasks, and team collaborationCoordinate cross-functional teams across development, design, QA, and strategy to ensure alignment and executionTravel up to 20% of the time for client meetings, on-site workshops, or conferencesQualifications:5+ years of experience managing complex eCommerce or CRM implementation projects, ideally in an agency or consulting environmentProven track record delivering successful projects on Salesforce and Shopify platforms, including POS integrationDeep familiarity with Agile, Waterfall, and Hybrid project delivery modelsExcellent verbal and written communication skills, both client-facing and internalComfortable using modern PM and collaboration tools (Jira, Confluence, Slack, Asana, G Suite, etc.)Demonstrated ability to manage multiple projects in a fast-paced, high-growth environmentFluent in both French and EnglishPreferred:Proficiency in additional languages (Spanish, Italian, Portuguese, Mandarin, or Arabic)Experience working within a formal PMO or consulting practiceSalesforce and/or Shopify certificationsPrevious work with Salesforce or Shopify Partner organizationsBackground in retail, luxury, or consumer goods industriesEntrepreneurial or startup experience
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