
SOC Infrastructure Specialist
- Burnaby, BC
- $83,000-102,000 per year
- Permanent
- Full-time
- Support the design, deployment, and upkeep of SOC infrastructure on private cloud.
- Help configure and maintain Fortinet Fabric products, including FortiAnalyzer, FortiSOAR, and FortiWeb.
- Facilitate customer onboarding and troubleshoot data collection issues.
- Monitor the performance, capacity, and security of SOC infrastructure.
- Contribute to the creation and maintenance of standard operating procedures (SOPs) and knowledge management resources.
- Aid in the development of automation processes and SOAR playbooks.
- Collaborate with various product teams to address challenges related to SOC technologies.
- Coordinate with the product Dev/QA teams to prepare and test new firmware releases.
- Proficient in network and security technologies, with hands-on experience in firewalls, SIEM, and SOAR; familiarity with Fortinet products is preferred.
- Experienced in designing and configuring private and public cloud environments, with a preference for knowledge of OpenStack.
- Solid grasp of IT service management processes, including configuration, change, capacity, and incident management.
- Hands-on experience with Linux operating systems, with desirable skills in Bash and Python scripting.
- Knowledgeable about SOC operations and the Incident Response Life Cycle, with prior experience in a SOC environment preferred.
- Familiar with layered security principles across data, OS, and network levels.
- Understanding of network concepts, protocols, and services.
- Familiarity with the Software Development Life Cycle (SDLC) and software build management practices.
- Collaborative team player with a strong focus on solutions and effective conflict resolution skills.
- Proficient in multitasking and managing time and stress effectively.
- Self-motivated and proactive, demonstrating a willingness to embrace new challenges and learning opportunities.
- Values discipline, consistency, and effective communication in all interactions.
- Excellent verbal and written communication skills.
- Bachelor's degree in Computer Science, Information Security, or a related discipline.