Server (Part-time) - SYD

Great Canadian Gaming

  • Sydney, NS
  • Permanent
  • Part-time
  • 1 month ago
Job Category: Food & BeverageJob Description:Position SummaryUnder the direct supervision of the Manager, Food & Beverage, this position is responsible for serving the guests at a counter, in a restaurant, buffet operation, coffee shop, on a casino floor, in a bar, at a ba nquet, in a theatre, in in-room dining or other areas. Ensures adherence to all polices and procedures while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company�s policies and procedu res, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.Key Accountabilities
  • Greets guests by name wher ever possible
  • Escorts guests to a table when applicable; presents menus; informs guests of daily specials
  • Explains how various menu items or beverages are prepared
  • Takes the guest orders; makes recommendations
  • Serves the guests; checks to ensure satisfaction
  • Prepares food and beverages if applicable
  • Resolves guests issues or asks management for assistance
  • Presents bill upon request; takes payment in the absence of a cashier
  • Cleans table s or counters; removes dishes; re-stocks where applicable
  • Delivers food to hotel rooms as directed; obtains signature; removes used trays
  • Performs opening or closing duties as required
  • Counts cash float at end of shift when applicable
  • Covers other servers' sections when required
  • Exercises good judgment when serving alcoholic beverages
  • Liaises and communicates effectively with all appropriate operational departments
  • Develops and cultivates st rong working relationships with all stakeholders: guests, ownership and team members
  • Ensures compliance with licensing laws, health and safety and other statutory regulations
  • Performs other duties as assigned or directed
Education and Qualifications
  • High School Diploma
  • Minimum 1 year serving experience effective and service oriented communication
  • POS experience
  • Food Safety Certification
  • Ability to successfully ob tain a Gaming License
  • Ability to exceed internal and external customer expectations through timely,
Work Environment Considerations
  • Regular casino, restaurant or bar environment, standing and walking for long periods of time, some exposure to noise, odors; lifting, carrying, pushing, pulling, bending, stretching, some exposure to verbal abuse, lifting, carrying, pushing, pulling, bending, stretching, non-traditional work hours

Great Canadian Gaming