Customer Service Agent

North Bay, ON
Permanent
Part-time

27 days ago

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.Customer Service AgentNorth Bay, ON, CanadaPart TimeNorth Bay, Above the WingEntry LevelAre you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! Come join our new operation in North Bay!Do you love airplanes? Are you a strong team member and enjoy the satisfaction of completing a task under tight deadlines? Would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide ground service support to some of Canada’s best airlines appeal to you? Are you someone who is known for reliability and flexibility?If you answered ‘Yes!’ to any of our question, then apply and come join us! Executive Aviation is hiring Customer Service Agents at the North Bay (YYB) who love working in the tourism industry, and anything people and travel related. This role reports directly to an amazing Customer Service Coordinator who is there to support you.Responsibilities

Greeting passengers
Following airline specific check-in policies and procedures
Have proper security clearances
Provide pre-flight first class or priority seating grooming for the flight
Manage passenger boarding as per airline procedures
Understanding flight document requirements and carry-on allowances
Positively working with airline crew
Kindly enforce airline and airport policies and procedures to passengers
In some cases, learn how to bridge an airplane
Other duties as assigned

Qualifications

At least 2 years in customer service role
Completion or working towards completion of Travel and Tourism Diploma, Marketing or Business Diploma
Previous airport experience would be considered an asset
Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays
Strong communication skills
An ability to meet all conditions of employment:

Restricted Area pass issued by Transport Canada
A criminal background check
Hold a valid driver’s license

ApplyApply for this positionRequired*First Name*Last Name*Email Address*Phone*AddressResume*We've received your resume. Click to update it.orAttach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) orPaste your resume here orWe do our best to accommodate everyone's availability, however our schedule is determined by the airline's flight schedule. In North Bay, our operation is scheduled with split shifts, early mornings, days, nights and weekend flights. Knowing this, would you have open or full flexibility during our hours of operation noted above?*This position requires you to obtain a Restricted Area Identification Card (RAIC), which involves a full background check, would you pass this background check?* Yes NoDo you have access to reliable transportation?* Yes NoHow many years of Customer Service experience do you have?* More than 1 year Less than 1 yearHow many years of leadership experience do you have?* Less than 1 year More than 1 yearAre you looking for full-time or part time?*Are you legally eligible to work in Canada?* Yes NoHow did you find out about this job posting?* Social Media, i.e., Facebook Jobs, LinkedIn Job Boards, i.e., Indeed, etc. Our Careers pageDid you hear about this job posting from a current EA Team Member? If so, who referred you?*Human Check*This website uses cookies and other analytics technologies. By selecting "Allow", you consent to the recording, use and sharing of your website activity by this website and its service providers.

Executive Aviation

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