Staff Development Coordinator - Full-time

• Lead and administer the Home’s Staff Development Program, including the annual education plan, training calendar, and compliance strategy in partnership with the Director of Care and leadership team.
• Coordinate and document orientation and mandatory education for employees, agency staff, volunteers, caregivers, and students—ensuring completion is on time and “inspection-ready.”
• Complete the annual education needs assessment and the annual evaluation of the staff development program; implement improvement actions based on findings.
• Schedule and deliver general orientation and role-based onboarding for all new team members.
• Guide new Registered staff through clinical orientation, supporting practice readiness (documentation expectations, safe work practices, communication/escalation processes, and resident-directed care).
• Prepare, coach, and support preceptors to ensure consistent onboarding, coaching, and learner evaluation.
• Develop, coordinate, and deliver mandatory in-services and annual refreshers using adult learning principles and competency-based approaches.
• Ensure education for Registered staff supports practice expectations aligned with CNO standards (as applicable), reinforces scope/accountability, and incorporates current evidence and emerging best practices.
• Coordinate required education on emergency response, evacuation procedures, and fire safety, including annual refreshers and documentation of completion.
• Coordinate and support education related to IPAC (including routine practices and seasonal/emerging risks), in alignment with Home policies and direction from internal/external partners.
• Translate CQI priorities, audits, incident trends, and quality indicators into targeted education, refreshers, and competency supports; monitor completion and effectiveness.
• Support unit leaders and committees by identifying learning gaps and recommending education strategies to improve performance and outcomes.
• Manage the Home’s Learning Management System (LMS) / e-learning platform: assign courses, track completion, maintain accurate training files, and generate compliance reports/metrics for leaders.
• Maintain and protect confidential education and training records and provide completion status to leaders to support performance discussions and workforce planning.
• Build and maintain strong relationships with external partners and professional networks (e.g., CLRI, RNAO, colleges/universities, vendors) to strengthen education quality and access current resources.
• Coordinate student placements, support preceptors, and act as a resource to students and teams to address learning needs and practice concerns.
• Support the Home’s accreditation activities (e.g., CARF, where applicable) by coordinating education requirements, maintaining required documentation, and ensuring staff training evidence is current and survey-ready.
• Participate in accreditation self-assessments, mock surveys, and survey preparation activities; support corrective action plans and sustainment strategies related to staff education and competence.
• Links with Colleges and Universities to arrange student placement in-house.
• Prepares all employee preceptors for student clinical placements.
• Follows clinical students and preceptors and acts as a resource and advisor.
• Maintains individual employee educational records in the e-learning system and provides feedback at performance reviews.
• Makes recommendations to Department Heads/Executive Director on the allocation of resources related to staff development.
• Other duties as assigned and or indicated in the Job Task Inventory.

• Education / clinical background: Completion of an undergraduate degree in a health/science discipline (or related program) and/or a regulated clinical background (e.g., RN/RPN in good standing with the College of Nurses of Ontario) is strongly preferred.
• Candidates registered in another Canadian jurisdiction who are eligible to practise in Ontario are welcome to apply.
• Experience working in a Long-Term Care environment (preferred) with a strong understanding of resident needs, interdisciplinary practice, and care standards.
• Coursework and/or demonstrated experience in adult education, staff development, coaching, facilitation, and competency-based training (college/university or equivalent work experience).
• Demonstrated understanding of Ontario LTC orientation and mandatory training expectations.
• Proven ability to assess learning needs (individual and team), develop education plans, deliver training, and evaluate effectiveness.
• Strong computer skills with confidence using a Learning Management System (LMS) and other platforms to track completion, maintain accurate records, and produce training reports/metrics. (Experience with LMS required; advanced LMS administration an asset.)
• Strong written and verbal communication skills, including the ability to adapt training to different learner needs and roles.
• Demonstrated commitment to person-centred care, respectful workplace culture, and culturally safe and appropriate practices in education delivery.
• Ability to maintain accurate training documentation and “evidence” that supports inspection readiness (agendas, attendance, materials, evaluations, sign-offs, etc.).
• Formal certification in education/training, adult learning, or instructional design (asset).
• Experience supporting clinical platform education (e.g., PointClickCare/POC documentation training), audits, and quality improvement initiatives.
• Experience supporting emergency code education, fire safety, IPAC education, and competency refreshers.
• Demonstrated knowledge of, and ability to support education aligned with, College of Nurses of Ontario (CNO) standards and practice expectations (where applicable to nursing staff), including reinforcing scope of practice, professional accountability, and documentation expectations.
• Demonstrated commitment to staying current with emerging best practices and sector guidance, and ability to translate evidence into practical education, coaching, and competency supports.
• Strong relationship-building skills with the ability to develop and maintain external partnerships and professional networks (e.g., CLRI, RNAO, educational institutions, and other LTC/healthcare partners) to strengthen education quality, share best practices, and access learning resources.
• To show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction.
• To undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk.
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one
• As a condition of employment, candidates are required to submit documented results of TB testing (within the last six months or within 14 days upon hire) or a chest X-ray (within the last year), as per Public Health requirements
• Two supervisory references required
• Provide proof of all required vaccines. The Employer strongly recommends to “stay up to date” with the recommended vaccines. Vaccination requirements are subject to changes as determined by the Employer.

• Competitive wages
• Employee benefits
• Employee perks
• Employee and Family Assistance Program
• Support for personal and professional growth

Mill Creek Care Centre