IT Business Intern

Ardene

  • Laval, QC
  • Temporary
  • Full-time
  • 20 days ago
We're the ultimate destination in North America and beyond for head-to-toe apparel, footwear, and accessories - all at the best prices. In 1982, we started as an accessories and jewelry retailer. Today, we're on a whole new level, with 250+ stores in Canada, the USA and internationally - not to mention ardene.com and our app!We believe that fashion shouldn't be exclusive or intimidating - it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail, as we focus more than ever before on customer experience and sustainable practices.We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area of mental health, diversity & inclusion, engagement and recognition. This includes our many mindfulness programs too, so our teams can create meaningful connections, lead with intention and kindness, and be their best selves at work and in their lives.Want to learn more about Life at Ardene? Check out our careers site for the latest updates & read one-on-one personal interviews with team members from across Ardene.Description:WHO YOU ARE:We are looking for an IT Business Intern for a 6-month contract. As an IT Business Intern, you're a motivated and curious individual who enjoys solving problems, supporting others, and learning how technology helps a business run smoothly. You're organized, eager to develop new skills, and thrive when working on multiple tasks. You're comfortable asking questions, documenting what you learn, and helping different teams work better together.As an IT Business Intern your responsibilities will include but are not limited to the following:Support & Troubleshooting
  • Provide basic technical support for teams in stores, e-commerce, warehouse, and customer service.
  • Troubleshoot and document user issues; escalate more complex problems to the IT team.
  • Help monitor and track ongoing support tickets or requests.
Team Coordination & Communication
  • Help prepare simple training guides and user documentation for new tools or processes.
  • Support communication between technical teams and business users.
  • Help with gathering business needs or system feedback from users.
  • Assist in testing new tools or features and reporting bugs or user feedback.
WHAT YOU'LL NEED:
  • Recently graduated or in a field related to Business, IT, or Computer Science.
  • Comfortable with Microsoft Office (Word, Excel, Outlook) and learning new systems.
  • Good communication and writing skills.
  • Organized and able to manage time and tasks across multiple priorities.
  • Willing to learn about IT systems, business operations, and project coordination.
  • Bilingual (French and English - spoken and written) is a plus.
GROW WITH US!We're pretty proud to say that everything we do starts with our people - whether it's in-store or at the head office. From sales associates and store leadership; dedicated in-house apparel and design teams; marketing, brand, and digital experts; stylists, photographers, and graphic designers; all the way to store concept and operations. We do it all. Ardene is truly a creative hub that is second to none.Be part of a fun, dynamic and energetic team! Join our team and begin your career at one of North America's top retail chains!Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual's race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.

Ardene