Manager, Quality Assurance and Test Engineering

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to drive your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• A total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients

• You have over 6 years of experience leading QA teams in a mature IT environment
• You have experience on large technology projects, including familiarity with common challenges, roles and responsibilities of resources, and fast-paced working environment
• You are experienced with leading large, complex test projects containing multiple test events (in particular: smoke, performance, security, unit, integration, regression, UAT, production validation)
• You have experience testing ERP and SaaS solutions
• You are knowledgeable in the Systems Development Life Cycle (SDLC) waterfall, hybrid, and agile methodologies
• You have exceptional communication skills, both orally, in written formats and interpersonally
• You thrive in fast-paced, dynamic work environments and are able to keep track of complex testing plans
• You are extremely detail-oriented, organized, and demonstrate a high degree of initiative
• You preferably hold a professional QA certification

• Lead and mentor teams of QA professionals to ensure efficient and effective quality assurance testing practices
• Approve, implement, and maintain quality assurance strategies, standards, and best practices to continually mature and improve Westland’s QA practices
• Communicate quality standards to QA team and other relevant stakeholders.
• Represent the QA practice as a project stakeholder
• Work closely with various groups and stakeholders leading and encouraging a culture of continual quality improvement
• Work closely with vendor and/or development teams providing timely management and resolution of QA escalations and issues
• Review and approve all Testing artifacts such as Test strategies, test plans and test summaries
• Monitor QA metrics, including test coverage, defect trends, and test execution progress
• Lead successful completion of all QA related project RAID log, project lessons learned and other action items
• Work with QA Leads to ensure currency of QA test tool sets and libraries
• Review and approve QA training material utilized to facilitate training sessions with business resources that do not have familiarity with QA practices or test phases
• Proactively manage risks and issues, communicating, and escalating as needed across multiple stakeholders from Test Governance, Project, Business and Delivery Management
• Responsible for team delivery of high-quality test artifacts that support project milestone completion

• Mentor team members on QA best practices and testing activities
• Capacity and resource management of the QA teams
• Participate in projects/programs where appropriate and in line with skill sets and development interests
• Establish and manage the QA team annual operating plan, ensuring the optimal financial and human resources allocation to support business needs
• Monitor and control costs, identify cost-saving opportunities, and provide accurate financial reporting and forecasting

Westland Insurance