Temporary position for 13 monthsThe work mode arrangement for the position is full-time on site📣 is looking for a team leader! Your role is to support the unit manager by coordinating technical activities, action plans and projects, in line with our established goals. You support and guide the Member Services Team and its operations, while building employee engagement and creating a positive and motivating work environment where everyone’s contributions are valued.🎯You have functional authority over the team and manage individual performance, while also working to improve methods and procedures. You’ll be required to:Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction.Help develop training and skills development strategies and action plans for team members.Help resolve complaints and dissatisfaction in accordance with the organization’s practices.Play a non-decision-making role in hiring, performance management, discipline, and skills development. Manage the budget.What we offer*Competitive salary and annual bonus4 weeks of flexible vacation starting in the first yearDefined benefit pension plan that provides predictable, stable income throughout retirementGroup insurance including telemedicineReimbursement of health and wellness expenses and telework equipment
Benefits apply based on eligibility criteria.
#LI-Onsite, #ON06What you bring to the tableCollege diploma in a related fieldA minimum of two years of relevant experiencePlease note that other combinations of qualifications and relevant experience may be consideredExperience in managing teamsKnowledge of French is requiredAdvanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clientsAvailable for travel between certain service centres in OttawaAction oriented, Customer Focus, Differences, Directs work, Engagement, Nimble learningTrade Union (If applicable)At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!Job Family Management support and expertise support (FG)Unposting Date 2026-04-23
