Assistant Outlet Manager (Full Time)
Accor View all jobs
- Edmonton, AB
- $42,500-63,800 per year
- Permanent
- Full-time
Passionate about guest interaction, food and beverage? As an Assistant Outlets Manager, you will lead your team to create unforgettable Food & Beverage experiences for our guests.What you will be doing:Reporting to the Director of Venues, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Follow departmental policies, procedures and service standards
- Recruit, train, manage, mentor, lead and develop your supervisors and colleagues
- Effective performance management through focus on colleague development training, problem resolution, maintain up-to-date records on performance and audits, attendance, grooming, service deficiencies, schedules, labour costs/payroll, and late/absenteeism
- Working to ensure all Standards manuals are present and up-to-date, job task checklist are completed, and all the Standard Operating procedures are taught and followed
- Supervise and support employees while ensuring service standards are maintained
- Maintain a first class and positive visual impact including; ambiance, cleanliness, orderliness, décor and service flows
- Exhibits an entrepreneurial attitude towards the restaurant's operation
- Constantly seek out creative ways to improve departmental profit by increased capture of covers, average check growth through up selling, and performance management and being able to take risks
- Responsible for scheduling and daily payroll reporting
- Ensure constant focus on the venue's goal
- Assist to ensure the venue is managing within set budget guidelines
- Ensure cleanliness and safety of the venue
- Act as a liaison between venue staff and other departments
- Ensure department holds regular communication meetings
- Perform line duties as required
- Working in a very fast pace environment
- Actively participate in ongoing learning opportunities and enhancing your skills, abilities and professionalism for personal growth.
- Adhere to the hotel's vehicle handling and safety policies while driving hotel and guest vehicles
- Follow all safety and sanitation policies
- Other duties as assigned
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 30 lbs
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs, and ramps
- Minimum 3 years' experience as a Leader in a fast paced high end restaurant required
- Excellent beverage and wine knowledge is required
- Previous point of sale system experience required
- Experience with Unionized environment an asset
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Comprehensive wellness platform (Greenshield) for employee mental health and wellbeing support
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities
- Career development opportunities with national and international promotion opportunities. The sky is your limit