Program Manager, Event Planning and Operations
University of Toronto View all jobs
- Toronto, ON
- Permanent
- Full-time
Req ID: 47645
Faculty/Division: School of Management
Department: Joseph L. Rotman School of Management
Campus: St. George (Downtown Toronto)
Position Number: 00049637
Existing Vacancy: YesDescription:About us:The Rotman School of Management is part of the University of Toronto, a global centre of research and academic excellence at the heart of Canada's commercial and financial capital. Rotman is a catalyst for transformative learning, insights and public engagement, bringing together diverse views and initiatives around a defining purpose: to create value for business and society. We make a fundamental promise - Here's where it changes - to our students, our partners and the broader community. Everyone at Rotman, faculty and staff, plays a role in bringing that promise to life.Your opportunity:Creative Destruction Lab (CDL) originated at the University ofToronto's Rotman School of Management, is one of the world's premier seed stage programs for massively scalable science-based ventures. The program has created more than $60 billion in equity since 2012, targeting companies with the potentialto transform our social, industrial, and economic landscape. Its mission is to accelerate the commercialization of science for the betterment of humankind. CDL is a global program with sites at Toronto, Vancouver, Montreal, Calgary, Halifax, Paris, Seattle, Wisconsin, Estonia, Berlin, Melbourne, Texas, Milan, London, San Sebastian and Doha.The program's objective-setting process enhances the performance of technical founders who learn from the insights of experienced entrepreneurs, increasing their probability of success. Each stream within each CDL site hosts a series of 4 annual objective-setting sessions that are the primary mechanisms by which the program is delivered. CDL sessions are complex, full-day events that are hosted in- person or virtually and bring together participating startups, mentors, partners and business students. At the end of each annual program cycle. CDL hosts an annual event called CDL Super Session, that brings together graduating startups as well as mentors, partners, and students from across the CDL network.Reporting to the Managing Director, CDL-Toronto and Associate Director, Operations, CDL-Toronto, the Program Manager, Event Planning and Operations will ensure a high-quality execution of CDL-Toronto programming. This includes the four annual CDL-Toronto Sessions, as well as the planning and execution of various projects.Following the CDL Standard Operating Procedures and using a variety of technical tools (Airtable, Salesforce, Google Suite, Slack), you will ensure an excellent delivery of programming via events for all CDL-Toronto stakeholders including ventures, mentors, partners, students and guests. You will also onboard key stakeholders to tech tools and create necessary communications for their participation.Your responsibilities will include:
- Supporting the planning and execution of CDL-Toronto Sessions, including logistics, communication, onboarding and delivery. Overseeing the delivery of event management services to ensure client needs are being met
- Resolving issues that may occur during events and escalating problems as required
- Training others on the use of supported IT systems
- Running queries to gather data
- Planning and implementing workflow for a group
- Creating and editing a standard operating procedures manual
- Liaising with communications staff to coordinate marketing activities for events
- Preparing financial summary reports
- Bachelor's Degree or acceptable combination of equivalent education and experience
- Minimum five (5) years recent and related experience, with relevant experience in technology, science and events
- Demonstrated understanding and program deployment using the following technical tools: Salesforce, Airtable, Google Suite, Slack, Zoom
- Experience working directly with start-ups and founder teams to executeprograms
- Experience with in-person and virtual event planning
- Experience onboarding partners of strategic importance to the program and tech tools
- Experience and confidence working with high performing teams and multiple stakeholders
- Experience in handling multiple and concurrent deadlines and working in fast-paced environment
- Well-developed interpersonal, customer service, and communication skills with the ability to interact with a variety of people in a tactful,polite, professional and diplomatic way
- Strong team-oriented work ethic with a willingness to work independently and autonomously
- Passion to consistently meet or exceed performance objectives
- Demonstrated superior logistical planning, time management, problem-solving, analytical, communication and presentation skills
- Exceptional detail orientation, organization skills and ability to prioritize competing tasks
- Proven ability to monitor and uphold a high quality of work
- Ability to remain calm under pressure and adapt to change quickly
- Experience project managing the implementation of a CRM/ERP tools
- Accountable
- Adaptable
- Meticulous
- Possess a positive attitude
- Problem solver
- Team player
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Administrative / Managerial
Recruiter: Jen SalernoLived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.A job description is available upon requestDiversity StatementThe University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .Accessibility StatementThe University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.If you require any accommodations at any point during the application and hiring process, please contact .