Administrative Assistant - Process Support (Full Time) North York, ON
Linde
- North York, ON
- Permanent
- Full-time
- Answer and direct inbound calls
- Amend, cancel, and/or push orders through for accurate and timely invoicing – based on paperwork, reports, and direction for various departments
- Process customer payments and assist with requests for invoices, statements, packing slips, POD’s and other documents as needed
- Monitor and answer e-mail inquires
- Sort and process incoming/outgoing mail
- Scan and file order paperwork
- Order, track, and manage office supply orders for branches in BC
- Manage the Delta branch’s visitor’s log
- Maintain the branch and phone directory
- Assist with daily bank deposits sent via courier
- Assign consignment depot documentation
- Prepare plant employee timecards and timecard labels
- Help create internal communication materials for the branch, such as flyers, posters, memos, etc. for team events, meetings, holidays, and other occasions
- Experience in a customer-facing administrative role
- Courteous demeanor and excellent phone etiquette
- A keen eye for detail and problem-solving
- Strong organizational and multitasking skills
- Ability to multi-task and maintain calm under pressure
- Motivated to continuously learn and adapt to new challenges and opportunities, with the ability to cross-train for efficiency purposes and professional development
- Solid working knowledge of MS Office, especially Word, Excel, and PowerPoint
- A positive attitude and collaborative spirit – with the ability to work as part of a diverse team
- Credit and collections, professional administrative background preferred
- Experience and aptitude with computer systems and a variety of software. Experience with an ERP is a plus