Specialized IT Consultant- RQ00089
emergiTEL
- Toronto, ON
- Contract
- Full-time
- Support the team in the migration of configurations, data, and code from existing on-premise v9 system to an upgraded SaaS system
- Manage own time to deliver the assigned work that’s part of the upgrade
- Communicate and update the team on regular basis
- Provide support for existing v9 on-premise system as required
- Reverse engineer existing feature and customizations in order to re-write them/migrate them to the upgraded SaaS version
- Rewrite capabilities and customizations that rely on Active Links so that they work in the Smart-IT interface
- Rewrite existing capabilities that rely on direct PL/SQL so that they deliver the same capability without relying on PL/SQL
- "Helix Migrate" Certified (BMC PS or BMC Approved Partner)
- Remedy ARS Development, 4 years+
- Backend data of, and all the features of BMC ITSM v9+, 4 years+
- Code review and unit testing, 4 years+
- SmartIT Development, 3 years+
- PL/SQL, 2 year+
- Code analysis and reverse engineering solutions, 4 years+
- Mapping business requirements into functional specifications, 2 years+
- Designing and building of custom data-driven solutions, 2 years+
- "Helix Migrate" Certified (BMC PS or BMC Approved Partner)
- Remedy integration options, including Web Services, 1 year+
- A team player with a track record for meeting aggressive deadlines; strong relationship building, facilitation and influencing skills to successfully partner with internal and external stakeholders
- Excellent verbal and written communication skills
- Working knowledge of privacy policies and security principles
- Experience conducting design walkthrough sessions with project team
- Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
- Ability to provide post-implementation support and resolve any post-implementation technical issues
- Ability to provide user and system documentation as required
- "Helix Migrate" Certified (BMC PS or BMC Approved Partner) with experience of BMC Helix Data Migration (HDM) tools. – 25 points
- Remedy ARS Development, 4 years+ - 15 points
- Backend data of, and all the features of BMC ITSM v9+, 4 years+ - 20 points
- Code review and unit testing, 4 years+- 8 points
- SmartIT Development, 3 years+ - 8 points
- PL/SQL, 2 year+ - 8 points
- Code analysis and reverse engineering solutions, 4 years+ - 8 points
- Mapping business requirements into functional specifications, 2 years+ - 4 points
- Designing and building of custom data-driven solutions, 2 years+ - 4 points
DeliverablesDeliverables:
- Candidates must be "Helix Migrate" Certified (BMC PS or BMC Approved Partner)
- Act as developer in support the upgrade and migration work of Remedy ITSM.
- Provide regular updates on all development work to the Lead Consultant/Senior Architect and communicate re any challenges/delays immediately.
- Provide support – as requested by Ontario Health – of existing Remedy ITSM system.
- Document build/install steps for work done.
- Describe development work in peer review sessions.
- Build, document, and test migration scripts
- Work with clients through User Acceptance Testing and implement fixes/updates based on the testing