IT Senior Manager, Core Infrastructure & Operations - Network & Telecommunications
Saputo
- Saint-Laurent, QC
- Permanent
- Full-time
- Provide day-to-day operational management overseeing the installation, configuration, monitoring, and maintenance of enterprise network, security and telecommunications infrastructure
- Manage a global team of local and remote team members
- Continually evolve monitoring and alerting to proactively address the performance of the network to ensure we deliver the highest reliability to our enterprise.
- Work closely with IT & Cybersecurity Services to ensure consistent delivery of network changes, to develop an integrated approach to overall design of Saputo’ infrastructure, and to develop efficient operational processes.
- Lead global projects and operational teams
- Lead and participate in project planning, design, budget and key decisions.
- Communicate effectively with a diverse group of IT and business colleagues
- Encourage and enforce quality control, compliance and standard operating procedures.
- Manage the delivery of effective solutions when concerns or performance issues arise from within the team, business and support areas.
- Stay on top of the latest technologies and demonstrate creativity in finding solutions. Analyze the company's technology needs and propose solutions
- Build and maintain effective relationships with users, peers, vendors and service providers.
- Effectively lead and motivate a team of highly performing and highly technical staff.
- Be part of a 24/7 escalation management matrix
- Be available for occasional travel
- A minimum of 10 years of demonstrated experience with large and complex enterprise network, telecommunications and security infrastructure is required. Direct leadership experience managing technical team is an asset
- Management and leadership skills, including ability to influence/coordinate outside of direct reports in an international/multi-site environment
- Proven experience with networking technologies (LAN/WAN/Wireless/VPN /Firewall/etc)
- Knowledge of VOIP and PBX technologies
- Experience to provision, install, and operate networks
- Experience in OT is an asset
- Cyber security expertise
- Excellent analytical and problem-solving skills
- Multi-tasking and time-management skills, with the ability to prioritize tasks to meet deadlines
- Highly organized and detail oriented.
- Must have solid written and verbal communication skills
- Strong interpersonal skills with the ability to resolve conflicts
- A passion for technology
- Team spirit
- Fluent in French and English
- Competitive salaries
- A hybrid work environment with the possibility to work from home 2 days a week
- Advantageous corporate agreements
- Full range of group insurance benefits
- Group retirement pension plan with employer contribution
- Purchase option of company stocks
- Group RRSP
- Health and wellness program in the workplace
- Assistance program for employees and their families
- Saputo products at a discounted price
- SCOTSBURN is a registered trademark and is used under license by Saputo Dairy Products Canada G.P.