Assistant Restaurant Manager - Eldorado Resort

• Demonstrate a complete understanding of all company policies, procedures and standards
• Consistently offer professional, friendly and warm hospitality to all guests
• Provide speedy resolutions for any issues that arise during a guest’s dining experience
• Regularly monitor meal service to ensure standards are being properly executed
• Build and maintain effective relationships with guests, crew members and management
• Demonstrate high personal integrity, business ethics and take every opportunity to promote the hotel’s dining outlets
• Assist with the development within the department, utilizing a continuous improvement approach to ensure a high quality, cost effective and customer focused operation
• Create a fun, safe and exciting working environment championing H&S initiatives
• Demonstrate hands-on management approach to lead our service team
• Ensure proper staffing levels are maintained to deliver quality service and within budgeted labor
• Coach and train employees as well as provide disciplinary action when required
• Ensure proper record keeping, inventory and cash handling procedures are followed
• Inspect and oversee the cleanliness and maintenance of all function space, public areas, and service areas
• Hands on approach in leading the team with day to day operations

• Minimum requirement of 2 years supervisor experience in a high volume, fast paced hospitality environment- preferably in a food and beverage capacity
• Post-secondary diploma or degree in Business or Hospitality Management is an asset
• WSET Intermediate Wine Certificate or comparable not required but considered an asset
• Ability to demonstrate extreme organization in a fast paced environment while acting as a team player
• Must possess superior verbal and written communication
• Strong organizational skills with the ability to manage a large and variable workload, ensuring timely and accurate completion of assigned work
• Proficiency in all Microsoft Office applications including Squirrel POS, Word, Excel, PowerPoint and Outlook
• Guest focused, outgoing, positive, friendly attitude
• Able to work flexible hours in line with guest and business needs, including weekends and holidays as required
• Serving It Right Certificate

• Extended Health and Dental Benefits
• Employee and Family Assistance Program
• Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport, Home2Suites)
• An excellent work environment, with a focus on staff recognition and teambuilding
• Room for growth and development

Eldorado Resort