Service Shift Advisor
GrizzlyTrek Group
- Swift Current, SK
- Permanent
- Full-time
- Act as the first point of contact for service inquiries, providing prompt, courteous, and effective customer support.
- Coordinate service appointments and manage scheduling to ensure efficient utilization of resources and staff.
- Monitor service operations during shifts, addressing any issues or challenges promptly to minimize impact on service quality.
- Provide ongoing support and guidance to the service team, fostering a collaborative and productive work environment.
- Maintain accurate records of customer interactions, service appointments, and any follow-up actions required.
- Collaborate with the management team to identify areas for service improvement and contribute to the development of strategies to enhance customer satisfaction.
- A competitive salary package and comprehensive benefits, including healthcare, dental, vision care, and a group retirement savings program.
- A supportive and inclusive workplace that values diversity, learning, and professional growth.
- The chance to make a meaningful impact within a company committed to the prosperity of Indigenous communities through employment initiatives.
- Opportunities for career advancement and professional development within a forward-thinking organization.
- Excellent communication and customer service skills, with the ability to manage customer inquiries effectively.
- Strong organizational and time management skills, with a proven ability to coordinate multiple tasks and manage a busy service environment.
- Experience in a service advisory or customer support role, preferably within the industry relevant to our client.
- A proactive approach to problem-solving, with the ability to identify and address issues efficiently.
- A team player, with a commitment to fostering a positive and collaborative work environment.
- Shares GrizzlyTrek's values and is motivated to contribute to our mission and our client's success.