Sr Field Service Technician BAS

Honeywell

  • Hamilton, ON
  • Permanent
  • Full-time
  • 17 days ago
Innovate to solve the world's most important challengesThe future is what you make it.When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.Working at Honeywell isn't just about developing cool things. That's why all of our employees enjoy access to dynamic career opportunities across different fields and industries.Are you ready to help us make the future?As a Field service Technician, you are responsible for servicing, repairs and on-site installation of Automation systems with minimal supervision. The main function of this position is to perform preventive maintenance and provide technical support or troubleshooting at assigned Honeywell customer sites. The goal is to ensure system uptime and efficiency.Technical Responsibilities
  • Maintain client integrated security systems and Troubleshoot client Honeywell automation system, understand root cause of the problems, and provide long-term solutions to resolving issues.
  • Respond to emergency service calls as required
  • Interpret mechanical / electrical drawings, technical bulletins and building plans for small project works. Able to manage and deliver small projects with minimal supervision
  • Setting up and configuring automation devices such as HVAC controllers, sensors, actuators
  • Working with Honeywell DCS and DDC.
Customer Management
  • Promote, build and maintain good customer relations. Provide high level service to customers.
  • Keep Supervisor informed of customer requirements, systems status, and actual, potential, or perceived customer problems
  • Demonstrate system and provide training to customers as required
Health and Safety
  • Carry out site hazard and risk assessments for Honeywell tasks, including proper use of safety personal protection equipment
Administrative Responsibilities
  • Be responsible for Honeywell's assets such as tools, software, and the site database.
  • Complete documentation of all preventative maintenance activities. Maintain customer system documentation with any configuration or model changes
Must be able to acquire the required security clearances. Travelling as required throughout the region to complete services and project installations. Participate in the on-call rotation schedule.YOU MUST HAVE
  • Post-Secondary education in a technical field
  • At least 4+ of experience in Automation System (Comfort point open, JACE and older Honeywell Technololigies)
  • 1-4+ years of experience in Microsoft Windows Operating Systems and Microsoft Office Suite
  • Valid G driver's license required
WE VALUE
  • Knowledge of HVAC and Mechanical systems.
  • Knowledge of building automation
  • Previous technical/installation experience
  • Troubleshooting skills
  • Previous customer service experience. Customer focus and hard work is key.
  • Good written and oral communication
  • Ability to follow instructions and identify mistakes
  • Technical/professional certificate in a related field
  • Good presentation skills
Accommodation is available upon request for applicants with disabilities under the Ontario Human Rights Code.Additional Information
  • Category: Customer Experience
  • Location: 100 West 5th St, Hamilton, ON L8N 3K7 CAN
  • Nonexempt
Business Services

Honeywell