Sr Field Service Technician BAS
Honeywell
- Hamilton, ON
- Permanent
- Full-time
- Maintain client integrated security systems and Troubleshoot client Honeywell automation system, understand root cause of the problems, and provide long-term solutions to resolving issues.
- Respond to emergency service calls as required
- Interpret mechanical / electrical drawings, technical bulletins and building plans for small project works. Able to manage and deliver small projects with minimal supervision
- Setting up and configuring automation devices such as HVAC controllers, sensors, actuators
- Working with Honeywell DCS and DDC.
- Promote, build and maintain good customer relations. Provide high level service to customers.
- Keep Supervisor informed of customer requirements, systems status, and actual, potential, or perceived customer problems
- Demonstrate system and provide training to customers as required
- Carry out site hazard and risk assessments for Honeywell tasks, including proper use of safety personal protection equipment
- Be responsible for Honeywell's assets such as tools, software, and the site database.
- Complete documentation of all preventative maintenance activities. Maintain customer system documentation with any configuration or model changes
- Post-Secondary education in a technical field
- At least 4+ of experience in Automation System (Comfort point open, JACE and older Honeywell Technololigies)
- 1-4+ years of experience in Microsoft Windows Operating Systems and Microsoft Office Suite
- Valid G driver's license required
- Knowledge of HVAC and Mechanical systems.
- Knowledge of building automation
- Previous technical/installation experience
- Troubleshooting skills
- Previous customer service experience. Customer focus and hard work is key.
- Good written and oral communication
- Ability to follow instructions and identify mistakes
- Technical/professional certificate in a related field
- Good presentation skills
- Category: Customer Experience
- Location: 100 West 5th St, Hamilton, ON L8N 3K7 CAN
- Nonexempt