German Speaking Customer Service Consultant

Global Tele Sales of Canada, Inc.

  • Toronto, ON
  • Permanent
  • Full-time
  • 2 months ago
TasksWant to make someones's day, every day? Join us!Being part of our international team of travel consultants will put you InTouch with the fast-moving world of air travel. You will also have the opportunity to explore the world at discounted rates!
  • Motivated German Speaker providing professional customer service
  • Paying attention to customers requests while following provided policies
  • Available to work mornings, evenings, weekends and holidays
  • Will be required to attened 7 weeks of traning in Toronto, ON
  • After Traning you woudl then be workign from home
ContactPTBO HR DeparmentHuman ResourcesE-mail address for inquiriesBenefitsFlight privileges, Discounts / shopping, Health PlanBehind the scenesWorld Class TraningThe training for this position consists of 4 weeks in class training, followed by 3 weeks of hands on telecoaching all in Toronto, ON.RequirementsWhat do we look for in a Canadate?
  • Excellent written & verbal communication in English and German
  • Solid understanding of computer systems and software
  • Take pride in conducting excellent interactions with colleagues and customers
  • Able to work rotating shifts, including early evenings, weekends, and some statutory holidays
  • Willing to take part in 4 weeks of training & 3 weeks of telecoaching in Toronto, ON
  • Self-motivated with a positive attitude
  • Minimum high school diploma
CompanyAbout Global Tele Sales of Canada, Inc.We help. We smile. We care. We are best at being in touch, be it with colleagues or customers. This is the essence of Lufthansa InTouch: We make someone's day every day! Our headquarters are based in Berlin. With our network of 6 service centres in 6 different countries, we are the touchpoint between LH Group and their passengers. About 2000 Consultants offer over 200 services in more than 30 languages; they take care of all requests by passengers' flying with LH Group and ensure the highest service quality.

Global Tele Sales of Canada, Inc.