Field Service Technician (Independent Contractor), Iqaluit
PeopleToGo
- Iqaluit, NU
- Contract
- Full-time
- Perform hardware break-fix services on PCs, laptops, network printers, and servers, etc.
- Perform IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes,and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.
- Handle software installation/support/upgrades.
- Perform deskside support services installing and troubleshooting hardware, software, and network related issues.
- Perform basic LAN and internetworking related activities.
- Respond/update/close calls from National Dispatch/Call Management Center.
- Perform warranty service calls both commercial and residential clients.
- Perform other types of service calls from our Dispatch/Call Center as required
- Certify/upgrade skillset as required when new customers or technology is introduced.
- Must be a sole proprietor or incorporated
- Must have A+ Certification
- Have 2 - 3 years of IMAC (installs, moves, add, changes) services relating to laptops, printers, POS devices, etc.
- Have 2 - 3 years of break-fix experience
- Have 2 - 3 years of deskside support experience
- Have 2 - 3 years of printer experience
- Must be able to pass a criminal background check
- Must have a minimum of an IT diploma from a recognized school
- Must have a valid driver's license and access to a reliable vehicle at all times
- Must have exceptional customer service skills
- Must have good communication skills
- May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP).
- Must be available to work flexible work schedules
- Flexibility
- Prompt payment
- Training
- Skills and experience upgrade
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